Privacy Policy

1. Information We Collect

Personal Information

We may collect the following personal information when you contact us or request our services:

• Name and contact information (phone number, email address, mailing address)
• Property details and project specifications
• Communication preferences
• Payment and billing information for contracted services
• Photos and documentation related to your construction project

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser information
• Pages visited and time spent on our website
• Referral sources and website usage patterns
• Device information (mobile, desktop, operating system)

2. How We Use Your Information

We use your information for the following business purposes:

• Service Delivery: To provide construction estimates, project planning, and complete contracted work
• Communication: To respond to inquiries, provide project updates, and maintain customer relationships
• Business Operations: To manage scheduling, billing, and administrative functions
• Legal Compliance: To meet licensing, insurance, and regulatory requirements for construction services
• Safety: To maintain safety records and comply with OSHA and other safety regulations
• Marketing: To send relevant service updates and promotional materials (with your consent)

3. Information Sharing

We may share your information in the following circumstances:

• Service Providers: With trusted subcontractors, suppliers, and professional services (architects, engineers) necessary for your project
• Legal Requirements: When required by law, court orders, or regulatory authorities
• Business Partners: With material suppliers and equipment vendors as needed for project completion
• Insurance: With our insurance providers for claims processing and risk management
• Permits and Inspections: With local authorities for building permits and inspection processes

4. Data Security

We implement appropriate security measures to protect your personal information:

• Secure storage of physical documents in locked facilities
• Password-protected digital systems and encrypted data transmission
• Limited access to personal information on a need-to-know basis
• Regular security reviews and updates to our data protection practices
• Secure disposal of documents when no longer needed

5. Data Retention

We retain your information for the following periods:

• Project Records: 7 years after project completion (for warranty and legal purposes)
• Financial Records: 7 years for tax and accounting requirements
• Safety Records: As required by OSHA and state regulations
• Marketing Communications: Until you opt-out or request removal
• Website Data: Typically 2 years for analytics and improvement purposes

6. Your Rights

You have the following rights regarding your personal information:

• Access: Request copies of your personal information we hold
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal retention requirements)
• Opt-out: Unsubscribe from marketing communications at any time
• Portability: Request transfer of your data to another service provider

7. Cookies and Website Tracking

Our website uses cookies and similar technologies to:

• Improve website functionality and user experience
• Analyze website traffic and usage patterns
• Provide personalized content and services
• Enable contact forms and quote request functionality

You can control cookie settings through your browser preferences.

8. Third-Party Services

Our website may integrate with third-party services including:

• GoHighLevel (GHL): For customer relationship management and form processing
• Google Services: For analytics and mapping services
• Social Media Platforms: For business promotion and customer engagement

These services have their own privacy policies, and we encourage you to review them.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by:

• Posting the updated policy on our website
• Sending email notifications to customers with active projects
• Including notices in our regular communications